Warranty Registration | PocketPro
Register For Our 150% Lifetime Warranty
All purchases are covered by our regular lifetime warranty. If you would like to register for our free 150% Lifetime Warranty, all you have to do is subscribe to our newsletter!
It's really that easy. No tricks or hidden traps. Just subscribe to our newsletter and you will immediately be covered by our 150% Lifetime Warranty! Subscription to our newsletter can be completed at the bottom of every page of this website.
We guarantee our products will last a lifetime. They're made of aerospace-grade materials for that very reason.
If you ever have any issues with our products, please make a claim so that we can make it right. You can follow the claim process on the Warranty and Returns page.
PocketPro guarantees that our products will function for as long as you own them.
"Function" for the PocketPro Wallet is defined as expansion of the card compartment, mounting of inner plates to the outer plates, and performance of the removable cash clip. This includes the replacements of silicone rubber straps, screws, and removable cash clip.
"Function" for the PocketPro Key Organizers is defined as the ability of the screws to tightly hold down the faceplates, the swivel of your keys, the durability of the washers and screws, and the durability of the expander bars.
The warranty does not cover: cosmetic damage (i.e. wear, tear, scuffs, scratches, or scrapes); damages caused by abuse, neglect, accident, or shock; lost or stolen items, improper use or storage of the product; unauthorized modifications or repairs. Due to the natural weakness of leather, the leather strap used on the Singularity key organizer is not covered by our lifetime warranty.
HOW TO MAKE A CLAIM:
1) Take a clear, high-resolution photo of the defective part/area.
2) Attach the photo to an email in which you clearly describe the issue.
3) Send us the email: support @ pocketprogear.com
4) We'll respond to your email as quickly as possible!
*If you have any further questions regarding the warranty on our products, please contact us at support @ pocketprogear.com