Warranty, Returns, and Exchanges
The PocketPro 150% Warranty
We are so confident in our products that we offer a Lifetime Warranty for all purchases. We also offer a free 150% Lifetime Warranty – for those who register. Registering is really easy (and free). Just visit our Warranty Registration page for instructions.
To make a warranty claim, please visit our Warranty Registration page.
Only products with manufacturing defects are covered. Our Lifetime Warranty is available for up to two years after the original purchase.
If you would like to return your PocketPro for a full refund, you must do so within 30 days of original purchase. Customers must pay shipping for returns. Returned product must be in perfect condition.
Returns are only available to customers who purchased the product from pocketprogear.com. Amazon customers must follow the Amazon return policy. Retail store customers must follow the return policy of the store where they made their purchase.
We will not return products that are sold for less than $15, because, frankly, it isn't worth the time or money. All sales of products for less than $15 are final.
To initiate a return, please email us at support @ pocketprogear.com
If you would like to exchange your PocketPro for a different color, you must do so within 30 days of original purchase. Exchanges are only valid for products of equal or lesser value. Customer must pay shipping for exchanges.
To initiate an exchange, please email us at support @ pocketprogear.com